Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical insurance
Dental Insurance
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
Hospital plans
Employee assistance program
Commuter Benefits
Employee Discounts
Free hot healthy meals for unit operations roles
Job Description
gategroup is a leading global provider of airline catering and hospitality services, dedicated to enhancing the travel experience through quality food and exceptional service. With an extensive presence across various continents, the company prides itself on delivering innovative catering solutions tailored to meet the needs of airlines and passengers alike. gategroup is widely recognized for its commitment to food safety, quality assurance, and customer satisfaction, setting industry standards in operational excellence and regulatory compliance. The organization fosters a vibrant work culture that values integrity, teamwork, and continuous improvement, making it an employer of choice for professionals passionate about food quality... Show More
Job Requirements
- Bachelor's degree in food science, quality, technical or business related field from an accredited 4-year college or university required
- Minimum of 5 years quality assurance experience in a manufacturing environment, with preference in food manufacturing
- Advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods and quality auditing
- Knowledge of lean standard tools, TQM methodology
- Basic lean, six sigma knowledge, and continuous improvement understanding a plus
- Detail oriented
- Project management experience
- Strong organizational skills, able to prioritize responsibilities and multi-task
- ServeSafe certification preferred
- HACCP certified
- Strong interpersonal skills, interact well with multiple departments as required
- Able to work with little supervision
- Excellent reading, writing, and oral communication skills
- Change agent
- Multi-lingual a plus
Job Qualifications
- Bachelor's degree in food science, quality, technical or business related field from an accredited 4-year college or university
- Minimum of 5 years quality assurance experience in a manufacturing environment, preferably in food manufacturing
- Advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods and quality auditing
- Knowledge of lean standard tools and TQM methodology
- Basic knowledge of lean, six sigma and continuous improvement processes
- Detail oriented with strong organizational and project management skills
- Strong interpersonal and communication skills
- Ability to work independently
- ServeSafe certification preferred
- HACCP certification
- Experience in training and coaching quality requirements
- Ability to drive quality improvement initiatives and lead investigations
- Change agent mindset
- Multi-lingual abilities considered a plus
Job Duties
- Supports all customer and regulatory audits within the responsible facilities
- Works side-by-side with Operation Managers to assure compliance to HACCP requirements are met
- Works as part of the corrective action team to address non-conformities related to product, process and service
- Executes monthly self-assessments on the elements of food safety
- Executes the required food safety related testing as defined in HACCP plan
- Plans for quality (capital, supplier quality, plant quality)
- Evaluates and reports on performance trends related to quality
- Manages Quality Engineering projects, including operative supportive functions
- Leads and monitors improvement projects as assigned
- Audits implementation of quality systems for effectiveness by verifying activities
- Responsible for maintaining and managing the corrective action system
- Monitors the accuracy and compliance of HACCP records as defined in the corporate procedures
- Reinforces quality awareness to the management and work staff
- Schedules and manages the daily activities and task of the sanitation porters (if defined as a responsibility)
- Manages continuous improvement projects in quality elements
- Plays a key role in implementing the business management system
- Implements the quality system detailed in the quality manual
- Champions quality improvement efforts and initiates problem solving efforts and assures implementation
- Drives prevention vs. detection of defects tracking key performance indicators and daily patrol of production areas
- Responsible to lead product defect investigations
- Responsible to lead investigations of alleged food poisoning, Hard-foreign and soft foreign objects
- Responsible to manage the compliance with USDA / APHIS regulations
- Responsible to manage food product suppliers of the unit including auditing of local suppliers
- Coordinates actions to prevent the occurrences of nonconformities to internal, Federal and State laws
- Maintains customer compliance resolution on defects including alleged food poisoning if needed
- Responsible for the identifying and maintaining of key performance metrics for the Quality organization
- Continuously improves plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished products
- Acts as the primary liaison to Corporate QA Compliance Team
- Plays a key role in training and coaching of quality requirements to all levels in the business unit's organization
- Responsible for safety, quality and compliance to customer specification
- Ensures optimum business processes to support full customer and regulatory compliance in terms of quality and food safety
- Stays attuned to and prepares adaptation to changes in customer, company and regulatory changes in requirements
- At times liaises with customers and regulatory agencies
- Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
- Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI "Preventive Controls Qualified Individual" according to company policy
- Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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