Turning Point Community Programs Inc. logo

Quality Assurance Coordinator

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $26.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible scheduling

Job Description

Turning Point Community Programs (TPCP) is a reputable and long-standing nonprofit organization dedicated to providing integrated and cost-effective mental health services. Established in 1976, TPCP has been a cornerstone in the community, offering comprehensive support including employment and housing assistance to adults, children, and families facing psychiatric, emotional, and developmental challenges. The organization is committed to fostering recovery, independence, and self-sufficiency for those it serves by employing innovative and high-quality approaches in mental health care and community support services.

TPCP’s Transition Support Services (TSS) North program in Chico is currently seeking a dedicated Quality Assurance Coordinator to join the... Show More

Job Requirements

  • High school diploma or equivalent
  • experience working in mental health or community service programs
  • familiarity with Regional Center compliance requirements
  • ability to manage multiple tasks and deadlines
  • excellent attention to detail
  • strong interpersonal skills
  • proficiency in computer applications
  • reliable attendance and punctuality

Job Qualifications

  • Experience in mental health or social services
  • knowledge of Regional Center guidelines
  • strong organizational skills
  • ability to maintain accurate records
  • excellent communication skills
  • ability to work under administrative supervision
  • experience with quality assurance processes
  • proficiency in data tracking and reporting

Job Duties

  • Completes diagnosis updates as assigned
  • completes MORS/8 Determinants assessments as assigned
  • tracks progress notes and provides feedback directly to management team
  • tracks assessments due and completion and coordinates with the Team Leaders and Clinical Director to ensure timely completion
  • attends or conducts Utilization Review meetings when the Clinical Director is not available and coordinates to implement recommendations
  • responsible for tracking and reviewing results of internal utilization and review
  • reviews charts to ensure they meet state and legal/Regional Center requirements
  • assists the Clinical Director and Program Director with developing the Quality Improvement plan and implementing changes
  • assists the Clinical Director with filing, organizing and maintaining records of Key Event Tracking and Risk Management Binder (SIRs)
  • reviews and evaluates customer satisfaction and performance outcome data in coordination with the Clinical Director and Program Director
  • ensures the safety, health, and well-being of the members
  • completes paperwork timely
  • provides support to other staff members as needed
  • adheres to and upholds the policies and procedures
  • attends staff meetings unless excused

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location