Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career development opportunities
Job Description
Graton Resort & Casino is a premier entertainment destination located in California, known for its vibrant atmosphere and commitment to delivering exceptional guest experiences. As a prominent player in the hospitality and gaming industry, the resort offers a wide range of amenities, including gaming options, dining experiences, and entertainment events that attract a diverse clientele. The establishment prides itself on its dedication to hospitality excellence, teamwork, and innovative service models that enhance guest satisfaction and operational efficiency.
The QSR Supervisor role at Graton Resort & Casino plays a crucial part in supporting the daily operations across various Quick Service Resta... Show More
The QSR Supervisor role at Graton Resort & Casino plays a crucial part in supporting the daily operations across various Quick Service Resta... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in restaurant supervisory roles
- Ability to work flexible hours including weekends and holidays
- Strong organizational skills
- Commitment to maintaining high cleanliness and safety standards
- Ability to resolve conflicts and handle guest complaints effectively
- Proficiency in staff scheduling and resource management
Job Qualifications
- Proven experience in quick service restaurant supervision or management
- Strong leadership abilities with a focus on team development
- Excellent communication and interpersonal skills
- Knowledge of health, safety, and sanitation regulations
- Ability to collaborate effectively with management and tenant partners
- Experience in handling guest relations professionally
- Understanding of union contracts and labor regulations
Job Duties
- Redefine hospitality at Graton Resort & Casino by living, supporting, and promoting company values
- Execute all Food Operation Department responsibilities by enforcing policies and procedures and adhering to union contracts
- Lead and manage all restaurant operations ensuring consistent excellence in service
- Train and develop staff to uphold service standards and foster a positive work environment
- Maintain compliance with health, safety, and sanitation regulations
- Handle guest relations with discretion and professionalism, resolving issues promptly
- Oversee staff scheduling and station assignments ensuring optimal coverage and compliance with union agreements
- Assist in managing tenant partners ensuring open communication and alignment with property standards
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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