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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.85 - $32.80
Work Schedule
Rotating Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Job Description
Advocate Health is a leading nonprofit integrated health system in the United States, recognized for its commitment to clinical innovation, superior health outcomes, patient-centered care, and value-based solutions. Formed through the merger of Advocate Aurora Health and Atrium Health, Advocate Health operates under several trusted names, including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. With its headquarters in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients annually, leveraging cutting-edge research and clinical trials. The organization maintains a strong academic partnership with Wake Forest University School of... Show More
Job Requirements
- High school graduate or GED
- Minimum 1 year experience in security related public safety or customer service
- Obtain Security Officer Healthcare Certification within two years of appointment
- For North Carolina team members obtain Unarmed Guard License within 1 year
- Obtain Stop the Bleed Certification within 1 year of hire
- Valid driver’s license
- Firearm Owners Identification Card or Concealed Carry Weapon license as applicable
- Certified in conducted energy weapon use within 90 days
- Pass background investigation drug screen pre-placement physical and periodic assessments
- Illinois team members must complete State of Illinois 20-hour Basic Security Officer course
- Ability to lift up to 35 lbs occasionally
- Ability to sit stand walk and drive during workday
- Must have 20/20 vision or correctable vision
- Physical ability to restrain individuals and assist clinical staff
- Ability to handle personal stress and possible violence
- Comply with safety and security rules
- Maintain Department uniform and equipment
Job Qualifications
- High school graduate or GED
- Typically requires 1 year of experience in security related public safety or customer service including emergent situation response
- Certified in conducted energy weapon use within 90 days of hire and periodically thereafter
- Ability to communicate effectively verbally and in writing
- Demonstrated ability to exercise mature judgment and maintain courteous demeanors under stress
- Proficient in Microsoft Word Excel and database entry
- Ability to physically intervene safely in high risk situations
- Emotional intelligence including empathetic compassionate responses
- Collaborative work with medical staff and law enforcement
- Ability to remain calm under pressure and promote a welcoming therapeutic environment
Job Duties
- Provides security services with a customer-service approach focusing on professionalism fairness and compassion
- Inspires confidence in patients visitors and team members by maintaining a professional service-oriented appearance and demeanor
- Performs routine interior and exterior patrols to ensure safety and security identifying vulnerabilities hazards and fire conditions
- Responds to workplace violence and service calls including combative or threatening individuals and patient incidents
- Serves as a primary resource for de-escalation and use of force techniques including conducted electrical weapons and handcuffing
- Plans and responds to emergencies such as lost or abducted infants fire and active threats
- Investigates incidents on premises completes reports and escalates complaints
- Liaises with law enforcement agencies coordinating prisoner patient guards ensuring policy compliance
- Maintains training standards in communication de-escalation hemorrhage control CPR and use of equipment
- Assists with exterior traffic crowd control parking enforcement and vehicular assistance
- Conducts security awareness education to team members and fosters partnerships with departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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