Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.50 - $33.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Retirement Plan
educational assistance
Job Description
Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed through the merger of Advocate Aurora Health and Atrium Health. Operating under multiple brand names such as Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin, Advocate Health is renowned nationally for its clinical innovation, superior health outcomes, patient-centered consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, the organization serves nearly 6 million patients annually and is a hub for numerous clinical trials and research projects, with Wake Forest University School of Medicine acting... Show More
Job Requirements
- High school graduate or GED
- Minimum 1 year experience in security, public safety, or related customer service
- Ability to pass background investigation, drug screen, physical and psychological screening
- Must be able to obtain required state-specific licenses and certifications within timelines
- Must have valid driver’s license
- Must maintain physical fitness to perform job duties
- Ability to handle stressful and potentially violent situations
- Must be willing to carry and maintain department-authorized firearm
- Must complete firearms and safety qualifications annually
- Ability to communicate effectively via radio and telephone
- Proficiency in computer use for documentation
- Ability to physically restrain individuals when necessary
- Must comply with Public Safety Firearms Policy
- Must maintain certifications for use of conducted energy weapons
- Knowledge of street drugs, gang activity, and human trafficking awareness
Job Qualifications
- High school graduate or GED
- Security Officer Healthcare Certification (CHSO) within two years
- Armed Guard License if applicable by state
- NIMS Compliance Certification
- FOID card or CCW license
- Firearm Control Card (FCC) within 90 days of hire
- Stop the Bleed Certification within one year
- Valid driver’s license
- Certification in Conducted Energy Weapon use
- Experience in security, public safety, or customer service with emergent situations
- Ability to use computers for documentation
- Strong verbal and written communication skills
- Demonstrated mature judgment and sound reasoning
- Completion of State of Illinois 40-hour armed course with pistol endorsement (for Illinois team members)
- Willingness to carry a department-authorized firearm and maintain qualifications
- Ability to remain calm under pressure
- Collaborative work skills
- Ability to interact with people empathetically and compassionately
Job Duties
- Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion
- Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor
- Performs routine interior and exterior patrols to ensure safety and security, including inspections and audits
- Prevents, responds to, and investigates workplace violence and service calls involving combative or threatening individuals
- Serves as a resource for de-escalation and utilizes force when necessary using conducted electrical weapons and handcuffing
- Plans for and responds to emergencies such as fire, active threats, and missing persons
- Investigates incidents on Advocate Health property and completes accurate reports
- Liaises with federal, state, and local law enforcement agencies and coordinates prisoner patient guards
- Maintains training standards in communications, hemorrhage control, CPR, and weapon use
- Assists with exterior traffic and crowd control measures
- Utilizes interview and interrogation tactics to gather information
- Completes patrolling with a community-oriented approach
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: