Public Safety Monitor-Front Desk

New Bedford, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $26.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

competitive pay

Comprehensive benefits package

generous earned time off

employee Wellbeing Program

403B Retirement Plan with company match

Tuition Assistance

Professional growth opportunities

Job Description

Southcoast Health is a leading not-for-profit, charitable health system serving the Southeastern Massachusetts and Rhode Island communities with multiple hospitals, clinics, and facilities. Rooted deeply in local communities, Southcoast Health is renowned for providing inclusive and ethical workplaces where highly skilled caregivers deliver world-class, comprehensive healthcare close to home. With a deep commitment to community, patients, and staff, the organization fosters a culture that embraces diversity, respect, and well-being. Southcoast Health has been recognized as the 'Best Place to Work' for seven consecutive years, underscoring its dedication to cultivating a positive and supportive work environment.

The organization is curren... Show More

Job Requirements

High school diploma or GED equivalent
Prior experience in security, customer service, or administrative roles preferred
Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
Must be fully vaccinated against seasonal Influenza and COVID-19 or provide exemption statement
Ability to work day shifts including weekends and holidays
Strong problem-solving and independent thinking skills
Effective communication and interpersonal abilities

Job Qualifications

High school diploma or GED equivalent
Prior security, customer service, or administrative experience is a plus
Completion of Management of Aggressive Behavior (MOAB) de-escalation training within 120 days of hire
Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or exempt by signed statement
Strong communication and interpersonal skills
Ability to work independently and remain calm under pressure

Job Duties

Operate as the first point of contact and source of information for patients and guests
Ensure all entrants are authorized or have legitimate business on the property
Employ exceptional customer service skills to welcome visitors
Provide directions and assistance to visitors
Request additional support for visitors needing special assistance
Think independently and use problem-solving skills in the absence of direct supervision
Maintain a safe and secure environment at the front desk

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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