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Public Safety Manager | Full-Time | Miami Beach Convention Center
Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $70,000.00 - $79,000.00
Work Schedule
Flexible
Benefits
This role pays an annual salary of $70,000-$79,000
Job Description
The Miami Beach Convention Center (MBCC) is a premier venue located in the vibrant City of Miami Beach, Florida, known for hosting a diverse array of events ranging from international conventions and trade shows to cultural and community gatherings. As a key hub for business, tourism, and entertainment, the MBCC is dedicated to providing a safe and secure environment for all its visitors, staff, and partners. It operates with a strong commitment to excellence in public safety, ensuring the health, safety, and security of its campus, including associated venues like Collins Canal Park, Rum Room, and The Venue. The facility... Show More
Job Requirements
- High school diploma or G.E.D.
- Some college preferred
- Minimum 3 - 5 years of hands-on security experience
- Minimum 3 years of supervisory experience in security field
- Excellent interpersonal, organizational and customer service skills
- Good written and verbal communication skills
- Problem-solving and communication skills
- Knowledge of subordinate duties and venue rules and regulations
- Clear police record
- Ability to qualify under existing State security guidelines
- Ability to lead a department and provide clear direction
- Proficient in Microsoft Office Suite
- Ability to create and maintain incident logs, shift reports, checklists, and performance metrics
- Experience with cloud-based platforms for communication and collaboration
- Strong aptitude for email communication and digital documentation
- Working knowledge of Honeywell Fire Alarm and Life Safety Systems
- Experience operating CCTV and video surveillance systems
- Familiarity with access control systems
- Understanding of emergency communication platforms
- Valid Florida Class D Security License
- Valid Driver’s License
- OSHA 10-Hour General Industry Certification preferred
- CPR, AED, and First Aid Certification preferred
- Ability to work flexible hours including nights, weekends and holidays
- Availability to remain on-call 7 days per week
Job Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Minimum 3 - 5 years of hands-on security experience
- Minimum of 3 years of supervisory experience in security field required
- Excellent interpersonal, organizational and customer service skills required
- Good written and verbal skills
- Problem-solving and communication skills
- Knowledgeable of the duties of subordinates and rules and regulations of the venue
- Clear police record and ability to qualify under existing State security guidelines
- Ability to lead a department and provide clear direction
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for documentation, reporting, presentations, scheduling, and data tracking
- Ability to create and maintain incident logs, shift reports, checklists, and performance metrics using Excel and shared drives
- Experience with cloud-based platforms (Microsoft OneDrive, SharePoint, Teams) for communication, file management, and departmental collaboration
- Strong aptitude for email communication and digital documentation management across multiple departments and vendors
- Working knowledge of Honeywell Fire Alarm and Life Safety Systems, including system monitoring, alarms, panel resets, and emergency notifications
- Experience operating CCTV and video surveillance systems, including live monitoring, playback review, and exporting footage for investigations
- Familiarity with access control systems (badge programming, door schedules, user permissions)
- Understanding of emergency communication platforms, such as mass notification systems, radio dispatch consoles, and incident alerting tools
- Valid Florida Class D Security License (Required)
- Valid Driver’s License (Required)
- Fundamental workplace safety training covering hazard recognition, emergency procedures, and safe work practices
- CPR, AED, and First Aid Certification(American Heart Association or Red Cross)
- Required for emergency response readiness
- Must have the ability to work a flexible schedule including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week
Job Duties
- As the Public Safety Manager, the health, safety, and security of the MBCC, its Campus, and all who enter said areas will be your top priority
- Under the direction of the Director of Public Safety & Transportation, the Public Safety Manager provides leadership to the full-time and part-time Public Safety Supervisors and Public Safety Officers (PSO) and coordinates all event-related public safety staffing, working closely with MBCC Event Managers, the Transportation Department, show management, contract partners, and third-party security vendors
- On a daily basis, the Public Safety Manager will oversee shift briefings with Public Safety Supervisors and Officers, monitor the Command Center and CCTV activity, verify life-safety systems are functioning properly, review patrol logs, and patrol the MBCC campus and associated spaces including Collins Canal Park, Rum Room, and Venu
- The Public Safety Manager is expected to model the highest standards of integrity, professionalism, and ethical conduct
- This role requires a leader who fosters trust, transparency, and accountability across the Public Safety team, ensuring that all actions and decisions align with organizational values and promote a respectful, truthful, and collaborative work environment
- Directly manages full and part-time MBCC’s Public Safety Supervisors, indirectly supervises Public Safety Officers, third-party contracted security officers and event security contractors
- Maintains surveillance, post orders, security standards for MBCC and its Campus, Collins Canal Park, The Venue and Rum Room
- Assists with the management, oversight and supervision of the MBCC’s Command Center
- Provides leadership, management, supervision, and direction to Public Safety Department employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Ensures all operational matters, incident reports, risk concerns, staffing issues, and security-related observations are communicated to the Director of Public Safety & Transportation in a timely manner, regardless of severity, to maintain complete situational awareness and operational alignment
- Conducts shift briefings with staff providing necessary information and ensures that the correct staffing levels are maintained
- Manages the Public Safety Department checklists and accounts for all public safety and security equipment, supplies, vehicles, and products
- Manage the coordination of the MBCC and its Campus security with the various show management, contract partners, exhibitors and sub-contractors
- Establishes and oversees goals and objectives for the Public Safety Department
- Assists the Director of Public Safety & Transportation in responding to emergency calls, such as demonstrations, protests, disorderly persons, fires, storms, medical and other emergencies requiring action
- Reviews and if necessary, completes incident reports
- Inspects MBCC for the proper operation of fire detection, prevention, suppression systems, emergency radio network and equipment
- and observes, detects, and corrects safety hazards
- Manages, assists and or administers the safety/ security contracts
- Working with key internal and external stakeholders, develops and maintains best practices, policies, rules, SOPs, incident reports and procedures
- Oversees and conducts event-specific threat and risk assessments and maintains associated emergency preparedness documentation, including recommendations for staffing levels, screening protocols, access control measures, and law enforcement support
- Collaborate with the development, coaching, mentoring, training, and supervision of the MBCC’s Public Safety Department
- Manages the interviewing, hiring, training, developing of the Public Safety Department employees to include performance assessments, employee engagement and recognition, training, coaching and disciplining employees in conjunction with Human Resources and Director of Public Safety & Transportation, resolving problems and complaints
- Oversees the department’s employee scheduling, timekeeping system, and payroll approval process
- Assists with all security equipment and reports any irregularities, shortages and takes appropriate corrective measures
- As designated by the Director of Public Safety & Transportation, directly manages and or has oversight of projects, contracts, and budgets
- Closely collaborates and maintains a very strong relationship with the first responder community and other safety/ security industries and partners on all aspects of health, safety, security, and emergency preparedness
- Ensures compliance with all local, state, and federal regulations, including but not limited to NFPA codes, OSHA requirements, Florida Statutes, city ordinances, and MBCC operating standards
- Oversees CCTV and access control system functionality, ensuring surveillance coverage, badge access, intrusion alerts, and digital recording compliance meet operational and investigative requirements
- Responds to and assists with investigations involving incidents, guest or employee injuries, theft, workplace violence, or other safety/security events, and ensures proper documentation and follow-through
- Leads after-action reviews (AARs) following incidents, large events, drills, or emergency activations and ensures corrective actions are logged, assigned, and completed
- Supports risk mitigation strategies, including crowd management planning, threat assessments, hazard identification, contractor oversight, and campus safety improvements
- Coordinates emergency drills and training (fire evacuation, active threat, medical response, weather emergencies, and workplace safety) in collaboration with Miami Beach Fire, PD, and internal departments
- Ensures consistent documentation, communication, and follow-through of all safety and security matters to support accountability, operational alignment, and success metrics
- Participates in and represents the Public Safety Department in pre-conference (pre-con) meetings, production meetings, and internal planning sessions to ensure safety and security requirements are identified and implemented
- Attends event site visits and campus walk-throughs with clients, show management, and internal stakeholders to assess safety, security, and operational needs
- Other duties and responsibilities as assigned
- Directly supervises employees in the Public Safety Department
- Carries out supervisory responsibilities in accordance with OVG policies and applicable laws
- Responsibilities include interviewing, hiring, and training employees
- planning, assigning, and directing work appraising performance
- rewarding
- disciplining employees in conjunction with Human Resources
- addressing complaints and resolving problems
- The work schedule of this position typically involves a 5-day work week
- however, this will fluctuate based upon the needs of the community, business needs, projects and/or events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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