Public Safety Dispatcher II (LATERAL) *$15,000 Hiring Incentives
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,709.56 - $109,592.42
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Hiring incentives
Professional development opportunities
Job Description
The City of Napa Police Department is a dedicated public service organization committed to delivering exceptional safety and security services to its diverse community. Situated in Napa, California, the department serves as a vital component in maintaining law enforcement and emergency response within the city and its neighboring regions. Known for fostering a collaborative and inclusive work environment, the Napa Police Department prioritizes professionalism, ethical conduct, and community engagement. It supports employees through competitive salaries, comprehensive benefits, and a culture that values teamwork and public service excellence.
The Communications Dispatch Center within the Napa Police Department plays a cr... Show More
The Communications Dispatch Center within the Napa Police Department plays a cr... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in public safety dispatching preferred
- ability to pass comprehensive background investigation
- must complete California Personal History Statement form
- willingness to undergo polygraph, psychological, and medical examination
- strong commitment to public service
- ability to work flexible shifts including nights, weekends, and holidays
- residency within proximity to the City of Napa preferred
Job Qualifications
- high school diploma or equivalent
- experience in public safety dispatching, preferably with law enforcement or fire service
- possession of P.O.S.T. Dispatch Training Certificate preferred
- ability to work effectively under pressure
- excellent verbal and written communication skills
- strong interpersonal abilities to interact with diverse populations
- proficiency with computer-aided dispatch and related technology
- demonstrated adaptability and teamwork skills
Job Duties
- answer 911 emergency calls promptly and professionally
- dispatch appropriate emergency response personnel and resources
- maintain accurate and detailed logs of incidents and communications
- communicate effectively with multiple agencies and departments
- manage stressful and fast-paced situations while maintaining composure
- utilize computer-aided dispatch systems and other technology efficiently
- participate in training and continuous development to stay current with procedures and protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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