Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
competitive salary
Job Description
San Manuel is one of the largest private employers in the Inland Empire and operates a renowned tribal community, casino, and resort. Committed to the safety and well-being of its guests, employees, and the Tribal Community, San Manuel's Department of Public Safety plays a critical role in maintaining a secure environment. The department operates with high standards, adhering strictly to established laws, regulations, and internal policies. Known for its professional and responsive public safety team, San Manuel ensures that every member of the community receives reliable and timely assistance through its comprehensive dispatch system and public safety services. With a... Show More
Job Requirements
- High school diploma or GED
- Minimum of three years experience in high volume customer service environment including stressful situations
- Must be 21 years of age
- Must possess or obtain California POST Basic Dispatch Certificate within one year of employment
- Ability to maintain confidentiality
- Pass typing test at 35 words per minute with 90 percent accuracy
- Ability to work evening, weekend, and holiday shifts
- Ability to operate radio, telephone and computer-aided dispatch systems
- Ability to communicate effectively with diverse populations
- Ability to multitask and prioritize in fast-paced environment
Job Qualifications
- Associate degree in criminal justice or related field preferred
- Prior law enforcement or fire emergency dispatch experience preferred
- Knowledge of basic communications rules and radio operations
- Knowledge of standard dispatch procedures and emergency call processing
- Knowledge of tribal codes, landmarks, geographic boundaries, and public safety radio codes
- Strong decision making, communication, customer service, and problem-solving skills
- Experience assessing and mitigating security threats preferred
- Ability to use Microsoft Office and other dispatch software
- Ability to follow oral, written, and electronic instructions
- Ability to establish positive working relationships with public safety personnel and other entities
- Bilingual abilities a plus
Job Duties
- Use multiple communications systems to coordinate emergency calls and relay information and assistance
- Conduct public safety threat analysis and coordinate with law enforcement and other departments
- Broadcast emergency alerts and BOLO information across radio channels and enter data into CAD system
- Receive, screen, enter, dispatch, and monitor high volume of emergency and non-emergency calls
- Track availability and location of public safety units and maintain computerized logs
- Monitor emergency alarm systems and analyze surveillance video for suspicious activity
- Determine number and type of units to dispatch based on call details and unit availability
- Perform camera checks and report surveillance equipment issues
- Provide support services to Tribal Community including elder checks and animal control dispatch
- Perform other duties as assigned to support department operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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