Mandarin Oriental Hotel Group logo

Public Area Attendant

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $29.90 - $39.87
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Work Schedule

Flexible
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Benefits

Health Insurance
wellness programs
retirement plans
competitive pay
Paid Time Off
Learning and development
Employee Discounts

Job Description

Mandarin Oriental New York is a distinguished luxury hotel located in the heart of Manhattan, renowned for its sophisticated blend of modern design paired with stylish oriental flair. This iconic hotel offers 244 elegant guestrooms and suites, each providing breathtaking views of Manhattan and a commitment to Five-Star hospitality. As part of the prestigious Mandarin Oriental Hotel Group, which operates some of the world's most luxurious hotels, resorts, and residences globally, Mandarin Oriental New York embodies the pinnacle of luxury experiences influenced by Asian heritage. The hotel features exceptional amenities such as the MO Lounge, all-day dining with stunning views... Show More

Job Requirements

  • Reading, writing and oral proficiency in the English language
  • Willing to work a flexible schedule and holidays
  • Must be a self-motivator and motivator of others
  • Ability to work in a high pace and dynamic operation
  • Ability to work together with other colleagues
  • Maintain a clean and healthy personal hygiene and grooming
  • Work in a safe, prudent and organized manner
  • Ability to handle multiple tasks at one time while maintaining the highest standards in room and hotel cleanliness
  • Excellent communication and organization skills
  • Ability to consistently delight and satisfy guests
  • Ability to handle guest requests in a detailed manner
  • High attention to details

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in housekeeping or custodial role desirable
  • Ability to read, write and speak English proficiently
  • Strong attention to detail
  • Excellent communication and organizational skills
  • Ability to work effectively in a team environment
  • Demonstrated ability to work in a fast-paced and dynamic operation
  • Friendly and helpful manner
  • Willingness to work flexible schedule including holidays
  • Commitment to maintaining high standards of cleanliness and hygiene

Job Duties

  • Maintain cleanliness of all lobby areas including floors and carpets, interior windows, mirrors, picture frames and counter tops according to demonstrated standard
  • Wipe down all metal surfaces on the grand staircase according to standard
  • Maintain cleanliness of all guest elevators, floors, carpets and all metal surfaces according to demonstrated standard
  • Remove garbage from all garbage cans and discard in garbage room
  • Clean the exterior of the building at regular intervals
  • Mop floors when required
  • Clean ground floor windows at regular intervals
  • Dust all lobby objects on both ground floor and 35th floor
  • Clean and vacuum all floors, both carpeted and hardwood in restaurant, bar and lounge areas
  • Perform spot cleaning and shampooing of all carpets
  • Wipe down all baseboards and walls
  • Wipe down all furniture
  • Clean all interior windows and mirrors
  • Dust all mirror frames and picture frames
  • Clean all surfaces
  • Spot clean and vacuum carpets regularly in elevators
  • Wipe down all metal surfaces and mirrors in elevators
  • Dust all high hats
  • Mop and clean hallways on C2 and 35th and 36th floor elevator landings
  • Maintain all back of the house colleague restrooms at highest level of cleanliness
  • Keep all colleague restrooms well stocked at all times
  • Maintain a clean Housekeeping area
  • Clean 35th floor public space furnishings when necessary
  • Clean 35th and 36th floor elevator landings
  • Staircase cleaning and clutter removal
  • Restock and organize all Public Space storage closets
  • Dust, mop, clean, vacuum and empty trash in all offices daily
  • Deep cleaning and special projects upon request

Job Qualifications

Experience

No experience required

Job Location