HOSPITALITY SPECIALISTS INC logo

Public Area Attendant

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
flexible scheduling

Job Description

Residence Inn - Grand Rapids - 28th Street is a reputable hotel operating in Grand Rapids, Michigan, known for providing quality extended stay accommodations with a focus on comfort and convenience. This establishment is part of a respected hospitality chain that caters to travelers looking for a home-away-from-home experience. The hotel prides itself on maintaining high standards in guest services, cleanliness, and overall experience. It offers spacious suites, modern amenities, and a welcoming environment to ensure guests enjoy a pleasant and memorable stay. Located conveniently near major business and entertainment districts, Residence Inn Grand Rapids provides an ideal setting for... Show More

Job Requirements

  • Physical fitness to perform duties including bending, stooping, and lifting
  • Ability to work independently and follow instructions
  • Availability to work flexible shifts including nights, weekends and holidays
  • Valid driver’s license and proof of insurance if driving is required
  • Ability to handle industrial cleaning equipment and chemicals safely
  • Adherence to hotel rules, policies and safety regulations
  • Must wear proper uniform and nametag during shifts
  • Excellent time management and punctuality
  • Ability to communicate effectively with team and management
  • Willingness to assist fellow associates and take on additional duties

Job Qualifications

  • Must be physically fit with ability to bend, stoop and lift
  • Ability to work independently with little supervision
  • Experience working with industrial laundry equipment, cleaning equipment and chemicals
  • Knowledgeable about daily hotel operations and guest service
  • Strong communication and teamwork skills
  • Ability to adhere to safety and operational protocols
  • High school diploma or equivalent preferred
  • Previous housekeeping or custodial experience is an asset
  • Familiarity with hospitality industry standards

Job Duties

  • Pick-up reports and keys to assigned areas daily
  • Sign out and sign in all keys at the start and end of shifts
  • Proceed to laundry area to pick up cart and supplies
  • Minimize noise in guest room areas at all times
  • Clean all public areas of the hotel
  • Mop all tile floors with wet floor signs for safety
  • Clean and mop public restrooms
  • Respond to reasonable requests by management
  • Remain flexible with work schedules
  • Report to work on time in proper clean uniform with name tag
  • Be knowledgeable about daily hotel operations and updates
  • Be aware of guest service scores and comments
  • Handle all duties according to hotel policies, procedures, and standards
  • Know and act on all emergency procedures
  • Report unusual occurrences or requests to management
  • Assist fellow associates to improve hotel operations
  • Perform all other duties as assigned
  • Maintain valid driver’s license and proof of insurance if applicable

Job Qualifications

Experience

No experience required

Job Location