Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.72 - $22.72
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
Associate of the Month/Quarter & Company-wide Associate of the Year Programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience transforming lifestyle hotels across diverse locations, from the islands of Hawaii to the tip of Florida. Renowned for its innovative approach and dedication to delivering exceptional guest experiences, Springboard Hospitality manages a broad and diverse portfolio of hotels that focus on authentic human connection, exploration, and discovery. The company takes pride in cultivating a workplace culture that values intentionality, continuous training, empowerment, and career development for hospitality professionals. Springboard Hospitality encourages its team members to grow both personally and professionally by fostering a collaborative, flexible,... Show More
Job Requirements
- High school diploma or GED
- Ability to follow directions with attention to detail, speed and accuracy
- Must be service oriented with excellent customer service and sales skills
- Must be able to effectively communicate in English
- Must be energetic and outgoing
- Must possess excellent interpersonal and organizational skills
- Ability to multitask in a fast-paced environment
- Must be a team player able to work under minimal supervision
- Ability to understand and work with basic financial information
- Typing speed of 45 words per minute
- Proficient in Microsoft Office and Opera preferred
- Must exercise confidentiality and discretion
- Must abide by payroll policies and company safety and security procedures
- Must be willing to travel as needed for hotel familiarization and content creation shoots
Job Qualifications
- High school diploma or GED required
- College degree preferred
- 1 plus years previous housekeeping or hospitality experience preferred but not required
- Advanced knowledge of computer software including Microsoft Office and Outlook preferred
- Demonstrate working knowledge of property safety and security procedures
- Excellent customer service and sales skills
- Ability to communicate effectively in English both verbally and in writing
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Ability to follow directions with attention to detail, speed, and accuracy
- Team player with ability to work under minimal supervision
- Ability to multitask in a fast-paced environment
- Basic financial literacy and problem-solving skills
- Typing speed of 45 words per minute
- Proficient working knowledge of Microsoft Office and Opera systems preferred
- Ability to exercise confidentiality and discretion
Job Duties
- Walk all assigned areas at beginning and end of shift
- Remove newspapers, pick up and replace towels in pool area, empty trash containers and ash urns in public areas
- Dust all tables, lamps, and ledges in public areas and corridors
- Inspect condition of furniture for tears and stains and report damages
- Clean and maintain lights in public areas
- Maintain supply levels in public areas including pads, pencils, toilet paper, and Kleenex
- Clean and maintain public restrooms, checking twice each hour
- Perform routine checks of all public areas to ensure cleanliness
- Clean windows, glass, and doors in public and employee areas
- Check elevators, pool area, mop floors, clean carpets, and polish brass as necessary
- Clean floor surfaces using designated chemicals
- Post caution signs to limit traffic when necessary
- Contact other departments for urgent repairs
- Respond promptly to guest and department requests
- Report maintenance issues in public areas and guest rooms
- Respond in a friendly and courteous manner to guests, managers, and associates
- Follow all company safety and security policies
- Report all guest issues and complaints to management
- Coordinate with Housekeeping Supervisor on work priorities and assist as needed
- Attend meetings as required by management
- Perform special projects and other responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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