Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hotel discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta Hotels is a globally recognized hospitality organization committed to creating amazing moments for guests through exceptional service and quality experiences. With a mission to wow every guest, team member, partner, and community it operates in, Sonesta continuously strives to exceed expectations by being passionate, persistent, resilient, and innovative. The company values integrity and dedication, reflected in its principle to do the right thing and go beyond, making it a leading employer in the hospitality industry. Sonesta offers its employees a supportive and dynamic work environment where teamwork, professional growth, and guest satisfaction are prioritized. The brand is dedicated to... Show More
Job Requirements
- Two years of experience as a server in full service restaurant preferred
- High school diploma or General Education Degree (GED) preferred
- Bartending experience required
- Food handlers and TIPS certificates required
- Must be flexible with schedule including weekends and holidays
- Must be able to stand and exert fast-paced mobility for entire shift
- Ability to lift up to 50 pounds occasionally
- Must be able to work in fast-paced environment
- Must be able to tolerate extreme temperatures
- Must speak English fluently
- Must have excellent communication and interpersonal skills
Job Qualifications
- Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment
- High school diploma or General Education Degree (GED) preferred
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Excellent organizational skills and attention to detail
- Able to work quickly without compromising quality
- Ability to work with minimal supervision and maintain high level of performance
- Must be able to stand and exert fast-paced mobility for entire shift
- Ability to work cohesively with co-workers as part of a team
- Food handlers and TIPS certificates required
- Previous front facing guest service experience required
- Must read, write and speak the English language fluently
- Experience with computerized cash registers preferred
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guests as appropriate
- Respond to all guests' questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Serve food and beverage orders after checking for correct temperature, appearance and portions
- Refill when necessary
- Operate POS system and ensure food orders are verified and transmitted in a prompt manner
- Adhere to all cash handling and credit card policies and procedures
- Periodically check-in with tables to ensure guests' expectations are being met and exceeded
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- Complete all closing duties and reports as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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