Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.76
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned hospitality company committed to delivering exceptional guest experiences across its portfolio of hotels and resorts. With a strong presence in the hospitality industry, Sonesta prides itself on offering quality, value, and outstanding service to each guest, partner, and community it serves. The company fosters a culture driven by core principles including Do the Right Thing and Going Beyond, which guide every aspect of its operations. Sonesta values diversity and inclusivity, ensuring equal employment opportunities for all individuals regardless of race, gender, age, disability or other protected characteristics. They strive to create an environment where innovative thinking... Show More
Job Requirements
- Must be able to stand and exert fast-paced mobility for entire shift
- Must be able work in a fast-paced environment
- Must be flexible to work variable days of the week including weekends and holidays
- Must be flexible to work variable shifts (6AM-12PM and nights, 2PM-close)
- Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently
- Must tolerate extreme temperatures such as kitchens and freezers
- Must be willing to work ten to twelve hour shifts sometimes
- Must have food handler and TIPS certifications
- Must be able to work in a team environment
Job Qualifications
- Two years of experience as a server in full service restaurant preferred, preferably in a fine dining establishment
- High school diploma or General Education Degree (GED) preferred
- Food handler certificate
- TIPS certification
- Previous front facing guest service experience
- Ability to work with minimal supervision and maintain a high level of performance
- Excellent organizational skills and attention to detail
- Ability to work cohesively with co-workers as part of a team
- Ability to read, write and speak English fluently
- Experience with computerized cash registers preferred
- Attentive, friendly, helpful and courteous demeanor
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guests as appropriate
- Respond to all guests’ questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Serve food and beverage orders after checking for correct temperature, appearance and portions
- Refill when necessary
- Operate POS system and ensure food orders are verified and transmitted promptly
- Adhere to all cash handling and credit card policies and procedures
- Periodically check-in with tables to ensure guests’ expectations are met and exceeded
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- Complete all closing duties and reports as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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