Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Paid holidays
Job Description
Food Lion is a respected supermarket chain that has been delivering convenient, fresh, and affordable shopping experiences since its inception in 1957. With a workforce of over 82,000 associates, Food Lion serves more than 10 million customers weekly across ten Southeastern and Mid-Atlantic states in the USA. Known for its community-driven approach and commitment to customer satisfaction, Food Lion maintains a strong presence in retail grocery, focusing on quality products and excellent customer service standards. Operating numerous storefronts, including the location at 2208 Derenne Ave, Savannah, GA, Food Lion continues to expand its reach and enhance the shopping experience for... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in retail or customer service preferred
- Ability to handle cash and payment transactions accurately
- Must be able to stand for extended periods
- Ability to lift up to 50 lbs occasionally
- Must be physically capable of performing repetitive tasks
- Good communication skills
- Willingness to adhere to company policies and procedures
- Must meet minimum age requirements
- Ability to complete computer-based training
- Must adhere to dress code and uniform standards
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Unload customers' groceries from cart to belt and unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handle the payment transaction per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and perform overrides
- Identify customers needing assistance and offer to take the customer’s order to their car
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, and have a neat and clean appearance while adhering to the Food Lion dress code
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
- Ensure work station and front end area of the store has a neat and clean presentation
- Report any register malfunction to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training and training aid courses
- Perform all other duties as assigned
Job Location
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