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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
Food Lion is a well-established grocery retail chain that has been serving communities with fresh, affordable, and easy shopping experiences since 1957. With over 82,000 associates working in more than 1,000 stores across 10 Southeastern and Mid-Atlantic states, Food Lion is committed to providing exceptional service and quality products to more than 10 million customers weekly. The company is headquartered in the USA and is recognized for its dedication to customer satisfaction, community involvement, and fostering a positive workplace environment. Food Lion places a high value on offering career opportunities that support growth, development, and employee well-being. This position is... Show More
Job Requirements
- Ability to use computers and other communication systems required to perform job functions
- perform repetitive hand and arm motions
- bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- pull or push up to 75 lbs on occasion
- stand 100 percent of the time, frequently walking short distances
- handle substances associated with cleaning, packaging, fresh produce, plants and household cleaners
- use hands to frequently handle currency as well as operate equipment such as cash register, lottery machine, scanner, computer, and calculator
- frequent reaching and grasping at waist level and occasionally above shoulder or below waist level
- meet established volume activity standards
- tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time
- have sufficient visual ability to check IDs, checks, invoices and other documents
- move empty bottles and containers from front end to back room as applicable
Job Qualifications
- High school graduate or equivalent preferred
- effective communication and customer service skills
- ability and willingness to learn multiple tasks and technical requirements
- ability to perform technical requirements of cashier and service center
- meet minimum age requirements for specific job functions
- ability to meet physical requirements of the position with or without accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- greet each customer and use his or her name whenever possible
- unload customers' groceries from cart to belt and group cold items together for ease of bagging
- check the bottom of every cart and under all baby seats for items before completing an order
- follow correct bagging procedures using the appropriate bags
- scan customers' order and handle payment transactions per standard practice
- avoid personal conversations with other associates when customers are present
- follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- follow procedures for refunds and error corrections
- make every attempt to maintain accurate cash control
- follow procedures and perform overrides
- identify customers needing assistance and offer to take the customer’s order to their car
- maintain alertness and call for assistance when needed
- check prices quickly and accurately
- be courteous and helpful to other associates
- wear the Food Lion uniform with apron and name badge, maintaining a neat appearance per dress code
- retrieve shopping carts from parking lot and cart corrals using tether strap
- ensure work station and front end area are neat and clean
- report any register malfunctions to Customer Service Manager or manager on duty
- ensure the MVP savings center kiosk is filled with paper and properly working
- adhere to all company guidelines, policies and standard practices
- observe and correct unsafe conditions
- notify quality assurance of cleaning or maintenance issues on the front end
- successfully complete computer-based training and training aid courses
- perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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