Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Career advancement opportunities
Job Description
Food Lion is a leading grocery retailer with a rich history dating back to 1957. As a trusted name in the retail grocery industry, Food Lion operates more than 1,000 stores across 10 Southeastern and Mid-Atlantic states, employing approximately 82,000 associates. Food Lion prides itself on delivering fresh, affordable, and convenient shopping experiences to millions of customers weekly. The company is committed to high standards of customer service, community engagement, and providing a welcoming, friendly atmosphere in every store. With its expansive footprint and a strong focus on customer satisfaction, Food Lion stands as a prominent grocery brand within the... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service preferred
- Ability to stand for long periods and perform repetitive motions
- Ability to lift up to 50 pounds occasionally
- Strong communication skills
- Basic math skills for cash handling
- Ability to follow company policies
- Attention to detail
- Dependability and punctuality
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical job requirements
- Ability to perform technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific functions
- Must be able to meet physical requirements of position with or without accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use his or her name whenever possible
- Unload customers' groceries from cart to belt and group cold items for ease of bagging
- Check the bottom of every cart and under baby seats for items before completing order
- Follow correct bagging procedures using proper bag types
- Scan customers' orders and handle payment transactions per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures for cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow refund and error correction procedures
- Maintain accurate cash control
- Perform overrides following procedures
- Identify customers needing assistance and offer to take their orders to their cars
- Maintain alertness and call for assistance when needed to meet service standards
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear Food Lion uniform with apron and name badge, maintaining neat appearance
- Retrieve shopping carts from parking lot and cart corrals using tether strap
- Ensure work station and front end area are neat and clean
- Report register malfunctions to management
- Ensure MVP savings center KIOSK is operational and stocked with paper
- Adhere to all company guidelines, policies and standard practices
- Observe and correct unsafe conditions that could cause accidents
- Notify QA of cleaning or maintenance issues on front end
- Successfully complete computer-based training and training courses
- Perform all other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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