Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Food Lion is a well-established supermarket chain that has been serving communities with fresh, affordable, and convenient grocery options since 1957. With a workforce of approximately 82,000 associates, Food Lion operates across 10 Southeastern and Mid-Atlantic states, delivering quality products and exceptional customer service to more than 10 million customers each week. Known for its commitment to community involvement and customer satisfaction, Food Lion stands out as a trusted retailer dedicated to making grocery shopping a positive and easy experience for everyone. Operating multiple stores with various departments, Food Lion continually seeks motivated individuals to join their team and contribute... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior customer service experience preferred but not required
- Ability to stand for long periods and perform physical tasks such as lifting and pushing carts
- Strong communication skills
- Willingness to adhere to Food Lion policies and dress code
- Ability to handle cash and operate point of sale technology
- Must meet minimum age requirements
- Ability to work flexible shifts
- Ability to maintain a clean and professional appearance
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use his or her name whenever possible
- Unload customers' groceries from cart to belt and group items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' orders and handle payment transactions per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Maintain accurate cash control
- Perform overrides as needed
- Identify customers needing assistance and offer to take their orders to their cars
- Maintain alertness and call for assistance when needed to service customers
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear the Food Lion uniform with apron and name badge, keeping a neat and clean appearance
- Retrieve shopping carts from parking lot and cart corrals
- Ensure workstation and front end area are neat and clean
- Report register malfunctions to management
- Ensure MVP savings center kiosk is stocked and operational
- Adhere to all company guidelines, policies, and standard practices
- Observe and correct unsafe conditions
- Notify QA of cleaning or maintenance issues
- Complete computer based training and training aid courses
- Perform all other duties as assigned
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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