Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Employee Discounts
training programs
Employee assistance program
Job Description
Food Lion is a well-established supermarket chain that has been serving communities in the Southeastern and Mid-Atlantic United States since 1957. With a dedicated workforce of approximately 82,000 associates, Food Lion operates hundreds of stores across several states, providing a fresh, affordable, and convenient shopping experience for over 10 million customers every week. The company prides itself on its commitment to quality, customer satisfaction, and operational excellence in the grocery retail sector, making it a trusted name known for both community engagement and retail innovation. Food Lion’s business model focuses on fostering a professional yet friendly environment where customers feel... Show More
Job Requirements
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use his or her name whenever possible
- Unload customers' groceries from cart to belt and group items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures and use appropriate bags by type
- Scan customers' orders and handle payment transactions per standard practice
- Avoid personal conversations with associates when customers are present
- Follow procedures for handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers
- Perform refunds and error corrections according to procedure
- Maintain accurate cash control
- Follow procedures and perform overrides
- Identify customers needing assistance and offer to take their order to their car
- Maintain alertness and call for assistance when needed to meet service standards
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear the Food Lion uniform with apron and name badge, maintain a neat and clean appearance adhering to dress code
- Retrieve shopping carts from parking lot and cart corrals using tether strap per standard practice
- Ensure work station and front end area of the store remain neat and clean
- Report any register malfunctions to the Customer Service Manager or MOD
- Ensure the MVP savings center kiosk is filled with paper and functioning properly
- Adhere to all company guidelines, policies and standard practices
- Observe and correct unsafe conditions that could cause accidents
- Notify QA of any cleaning or maintenance issues at the front end
- Successfully complete all computer-based training and training aid courses
- Perform all other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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