Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid training
flexible schedule
Job Description
Food Lion is a well-established grocery store chain that has been delivering a fresh, easy, and affordable shopping experience since 1957. Operating across 10 Southeastern and Mid-Atlantic states, Food Lion employs approximately 82,000 associates who serve over 10 million customers weekly. The company's presence in communities is marked by a commitment to quality products and excellent customer service. Situated at 2599 New Market Road in Richmond, Virginia, this specific store, known as Store 01440 Front End, continues to uphold the Food Lion tradition of community-oriented retail operations. As part of the extensive Food Lion family, this store embodies the values... Show More
Job Requirements
- High school diploma or equivalent
- Effective communication and customer service skills
- Ability to learn and perform technical cashier tasks
- Must meet minimum age requirements
- Ability to meet physical demands of the job, with or without accommodations
- Willingness to work flexible hours
- Ability to operate cash registers and related equipment
- Strong attention to detail and accuracy
- Commitment to follow safety and company policies
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use his or her name whenever possible
- Unload customers' groceries from cart to belt and unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' orders and handle the payment transaction per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and perform overrides
- Identify customers needing assistance and offer to take the customer's order to their car
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, with neat and clean appearance adhering to the dress code
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap
- Ensure work station and front end area of the store have a neat and clean presentation
- Report any register malfunctions to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance needed on the front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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