Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Food Lion is a well-established supermarket chain that has been serving communities since 1957. With a strong presence across 10 Southeastern and Mid-Atlantic states, Food Lion is known for providing an easy, fresh, and affordable shopping experience to millions of customers weekly. The company employs more than 82,000 associates who are committed to delivering excellent service and maintaining high-quality store standards. Food Lion values inclusivity and equal opportunity, ensuring a diverse workplace that respects all individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or any other legally protected characteristic. The store... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous retail or cashier experience is advantageous
- Strong communication and interpersonal skills
- Ability to operate cash registers and other store technology
- Ability to stand for extended periods and lift up to 50 lbs
- Positive attitude with a customer-first mindset
- Must comply with company's dress code and grooming standards
- Ability to follow all food safety and sanitation guidelines
- Must pass background check and drug screening as required
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use his or her name whenever possible
- Unload customers' groceries from cart to belt, unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handle the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and perform overrides
- Identify customers needing assistance and offer to take the customer's order to their car
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, when on duty and maintain a neat and clean appearance following dress code
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
- Ensure work station and front end area of the store has a neat and clean presentation
- Report any register malfunction to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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