Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Equal employment opportunity
Job Description
Food Lion is a well-established grocery retail company that has been serving communities across the Southeastern and Mid-Atlantic United States since 1957. With a dedicated workforce of approximately 82,000 associates, Food Lion operates more than 1,000 stores spanning ten states. The company prides itself on delivering an easy, fresh, and affordable shopping experience to over 10 million customers every week. Food Lion commits to quality, community engagement, and customer satisfaction, positioning itself as a trusted name in the grocery retail industry.
This specific job opportunity is based in Suffolk, Virginia, at the store located on 1010 Portsmouth Boulevard. T... Show More
This specific job opportunity is based in Suffolk, Virginia, at the store located on 1010 Portsmouth Boulevard. T... Show More
Job Requirements
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency and operate equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level, occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices, and other written documents
- Move empty bottles and containers from the front end to the back room where applicable
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use his or her name whenever possible
- Unload customers' groceries from cart to belt and organize items for ease of bagging
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the appropriate use of bags
- Scan customers' orders and handle payment transactions according to standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers
- Follow procedures for refunds and error correction
- Maintain accurate cash control
- Follow procedures and perform overrides as necessary
- Identify customers needing assistance and offer to take orders to their car
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear the Food Lion uniform with apron and name badge, maintaining a neat and clean appearance
- Retrieve shopping carts from parking lots and cart corrals using tether straps
- Ensure the workstation and front-end area have a neat and clean presentation
- Report any register malfunctions to Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and working properly
- Adhere to all company guidelines, policies and standard practices
- Observe and correct unsafe conditions to prevent accidents
- Notify QA of cleaning or maintenance issues on front end
- Successfully complete computer-based training and training aid courses
- Perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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