Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Flexible Schedule
Job Description
Food Lion is a well-established grocery store chain providing fresh, affordable, and convenient shopping experiences to communities since 1957. Operating in the Southeastern and Mid-Atlantic United States, Food Lion employs over 82,000 associates serving more than 10 million customers weekly across multiple states. The company prides itself on customer satisfaction, community commitment, and maintaining high standards in retail grocery operations. Located in Nashville, Tennessee at 3636 Bell Road, Store 01617 Front End is a friendly and dynamic environment dedicated to customer service excellence.
The role of Customer Service Associate at Food Lion is pivotal in ensuring customers enjoy ... Show More
The role of Customer Service Associate at Food Lion is pivotal in ensuring customers enjoy ... Show More
Job Requirements
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handles the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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