Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
Michaels is a premier arts and crafts retail company, widely recognized as the leading creative destination in North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the United States and Canada as well as online platforms Michaels.com and Michaels.ca. The company is also the owner of Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, which is a marketplace dedicated to handmade goods. Michaels is committed to fueling the joy of creativity for its customers by offering a wide range of products and services that... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladder or similar equipment
- Ability to handle job stress and interact effectively with guests and co-workers
- Must follow company policies and procedures
- Ability to work nights, weekends, and early mornings
- Must be able to perform physical tasks required in a retail store environment
Job Qualifications
- Experience working with children and children’s events
- Retail or customer service experience
- Energetic and enthusiastic personality
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal
- Organizational, interpersonal, and creative problem-solving skills
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust plans based on client feedback and needs
- Create backup or emergency plans
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards including event setup and breakdown
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers on rewards programs and credit card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup In Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to SOPs and company policies
- Interact positively and respectfully with others
- Cross trained in custom framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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