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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $12.18 - $15.23
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Associate assistance program
Employee Discounts
Paid Time Off
Paid holidays
Life insurance
Adoption benefit
Disability insurance
flexible spending accounts
Health savings account
Tuition Reimbursement
Job Description
Brookdale is a leading provider of senior living solutions across the United States, recognized for its gracious hospitality, neighborly environment, and commitment to delivering an exceptional living experience for residents and their families. The company operates 589 communities nationwide as of November 30, 2025, making it one of the most extensive senior living networks in the country. Brookdale is dedicated to creating a home-like atmosphere for residents and visitors, offering a blend of comfort, engaging social activities, and outstanding clinical care. As an industry leader, Brookdale supports its employees with robust corporate training programs, fostering professional growth and development. The... Show More
Job Requirements
- High school diploma or equivalent
- ability to greet and assist visitors professionally
- strong communication skills
- experience in customer service or related role
- ability to manage phone calls and mail efficiently
- basic proficiency in office software and equipment
- ability to maintain confidentiality and professionalism
- willingness to respond to emergencies as directed by community protocols
Job Qualifications
- High school diploma or equivalent
- prior receptionist or customer service experience preferred
- excellent communication and interpersonal skills
- ability to handle multiple tasks simultaneously
- basic clerical and office skills
- ability to respond calmly and effectively in emergency situations
- familiarity with phone systems and office equipment
- commitment to providing exceptional customer service
Job Duties
- Greet all visitors entering the community
- answer questions
- ensure visitors sign guest sheets
- answer or direct phone calls to proper residents and staff
- sort, deliver and collect incoming and outgoing community and resident mail
- perform basic office and clerical functions
- maintain visitor logs
- respond to resident emergencies by calling appropriate internal and external parties based on community protocol
Job Qualifications
Experience
No experience required
Job Location
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