Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
diversity and inclusion
Job Description
Hendrick Buick GMC Cadillac, located at 115 Team Hendrick Way in Cary, North Carolina, is part of a larger network of automotive dealerships under the Hendrick Automotive Group, one of the nation’s leading automotive retail organizations. Known for its commitment to excellence, customer satisfaction, and a comprehensive range of vehicle options from Buick, GMC, and Cadillac, the dealership prides itself on providing a superior buying and service experience to customers throughout the region. The company is deeply rooted in community values and is dedicated to fostering a positive, engaging environment for both employees and customers alike. Hendrick's reputation is built... Show More
Job Requirements
- GED or high school diploma
- previous customer service or administrative experience in a high volume environment desired
- strong organizational skills
- strong interpersonal skills
- basic computer skills
- basic knowledge of Microsoft Office products
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- regular and predictable attendance
- ability to talk or hear regularly
- ability to sit and use hands to finger, handle, or feel
- willingness to work scheduled shifts including evenings, weekends, and some holidays
Job Qualifications
- Previous customer service or administrative experience in a high volume environment desired
- strong organizational skills and interpersonal skills required
- basic computer skills to utilize the timekeeping system
- basic knowledge of Microsoft Office products
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- ability to read and comprehend instructions, correspondence, and memos
- ability to add, subtract, multiply and divide
- ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Job Duties
- Answers incoming calls in a courteous and professional manner
- takes accurate messages
- directs calls to the appropriate department or person
- greets customers as they enter the dealership showroom
- directs customers to the appropriate department or person
- maintains CSI at or above company standards
- maintains an organized, clean and safe work area
- participates in required training
- records all hours worked accurately in company timekeeping system
- follows safeguards rules and regulations
- demonstrates the companys core values
- complies with company policies and procedures
- observes all federal, state, local and company safety rules and regulations in the performance of duties
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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