Food Lion logo

Food Lion

PT Quality Assurance Associate

Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Employee assistance program
Training and Development

Job Description

Food Lion is a well-established grocery retail company that has been serving communities since 1957. The company prides itself on providing an easy, fresh, and affordable shopping experience to its customers. With a workforce of over 82,000 associates, Food Lion operates across 10 Southeastern and Mid-Atlantic states, serving more than 10 million customers weekly. The retail giant focuses on community engagement and delivering quality service through its extensive network of stores. Food Lion emphasizes inclusivity and equal employment opportunities, ensuring a diverse and welcoming environment for its associates and customers alike.

The role available at Food Lion is a Reta... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in retail or customer service preferred
  • Ability to stand for extended periods
  • Ability to lift and carry up to 50 lbs
  • Basic knowledge of safety and sanitation standards
  • Ability to work flexible hours including nights and weekends
  • Strong communication skills
  • Ability to follow instructions and procedures
  • Must pass background check and drug screening

Job Qualifications

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Job Duties

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
  • Be courteous and helpful to other associates
  • Sweep and clean floors on nights with no scheduled vendor services
  • Weekly cleaning of Produce, Market and Deli Departments
  • Clean and organize the store mop room
  • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
  • Follow QA daily check list and sanitation standards set by Food Lion
  • Follow current Standard Practices regarding cleanup of Hazardous Waste product
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state and federal regulations
  • Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • Perform all other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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