Grace Management, Inc. logo

Grace Management, Inc.

PT PRN Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Holiday pay
Daily Pay
Health Insurance
Dental Insurance
401k with employer match
Life insurance
short-term disability
long-term disability
Referral bonuses
Tuition Reimbursement
Employee assistance program

Job Description

Sedgwick Plaza is a vibrant senior living community dedicated to enriching the lives of its residents through compassionate care and unwavering support. This establishment embodies a warm, family-like atmosphere where each resident is treated with dignity and respect. Sedgwick Plaza is committed to providing a safe, comfortable, and engaging environment where seniors can enjoy exceptional living experiences. The community emphasizes holistic well-being and strives to foster a sense of belonging among residents, staff, and families alike. Dedicated to supporting both the physical and emotional needs of its residents, Sedgwick Plaza offers a variety of services and amenities tailored to enhance... Show More

Job Requirements

  • High school diploma or GED
  • Experience in general office procedures
  • Proficiency with computers and office software including Windows, Word, Excel, Office, Outlook
  • Excellent communication skills including speaking, seeing, and hearing sufficient to serve residents
  • Professional appearance and adherence to dress code
  • One year of office or hospitality experience preferred
  • Good grammatical and writing skills
  • Proficiency with email processing and etiquette
  • Ability to read, write, and speak English
  • Excellent customer service and interpersonal skills
  • Must be free of communicable disease
  • Completion of drug testing and criminal background check
  • Physical capability to perform duties including bending, standing, lifting, stooping, sitting, walking, stretching, and lifting/carrying up to 40 pounds
  • Ability to adhere to policies and maintain confidentiality

Job Qualifications

  • High School Diploma or GED at a minimum
  • Experience in general office procedures, computers
  • Windows, Word, Excel, Office, Outlook, Internet-based programs, Emailing, Scanning, and general office equipment
  • Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents
  • Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene
  • One year of office or hospitality experience preferred
  • Good grammatical and writing skills, proficient with email process and etiquette
  • Ability to read, write, and speak English
  • Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents
  • Be free of communicable disease
  • Completion of drug testing and criminal record background check upon hire and upon request of supervisor
  • Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds
  • Adhere to and carry out all policies and procedures
  • Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel

Job Duties

  • Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary
  • Receive visitors, having them sign registers, and routing them as appropriate
  • Provide information and assistance to residents coming and going, activities, and signing out when they leave the community
  • Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time
  • Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs
  • Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked
  • Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor
  • Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping
  • Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor
  • Maintain inventories of supplies
  • Assist in ordering supplies approved by the supervisor
  • Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety
  • Perform other related duties as assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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