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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.90 - $19.70
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a leading specialty retailer in North America, dedicated to fueling the joy of creativity and celebration through a wide array of arts and crafts products and services. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. The company is known for being the ultimate destination for all things creative, offering a comprehensive selection of arts and crafts supplies, custom framing, and seasonal merchandise. Michaels also owns Artistree, a manufacturer of custom and specialty framing products, further enhancing its... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children's events
- retail and/or customer service experience
- excellent people skills
- good communication skills
- strong organizational skills
- ability to handle job stress and interact effectively with guests and co-workers
- ability to remain standing for long periods
- ability to lift heavy boxes and use ladders
- ability to move throughout the store
- willingness to work nights, weekends, and early mornings
Job Qualifications
- High school diploma or equivalent
- experience working with children and children's events
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities
- facilitate party add-ons such as goody bags and balloons
- communicate events with clients and store team members
- complete administrative tasks including emails and phone calls
- adjust plans based on client feedback
- create and execute backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- engage customers on benefits of Rewards program and complete enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact positively and respectfully with others
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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