Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Benefits
Hourly pay of 21 dollars
Get Paid Daily
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
HSA/FSA Plans with employer contribution
Referral Bonus
Discounted lodging, dining, spa, golf and retail
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Third party discounts
Job Description
Columbia Hospitality, Inc. is a renowned national management and consulting company with more than 25 years of experience in the hospitality industry. Specializing in delivering exceptional experiences, the company manages a diverse portfolio that includes award-winning hotels and resorts, premier residential communities, restaurants, bars, private and public golf clubs, conference centers, and unique venues. Columbia Hospitality has gained widespread recognition for its commitment to fostering a dynamic, nurturing, and inclusive workplace, consistently earning accolades such as being named one of the Top Companies to Work For in Washington by Seattle Business Magazine and Puget Sound Business Journal. The organization's core... Show More
Job Requirements
- Previous experience in customer service roles preferred
- Ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications especially Word and Excel preferred
- Ability to maintain a professional and courteous attitude throughout the shift
- Availability to work overnight shifts
- Ability to handle multiple tasks efficiently
- Attention to detail
Job Qualifications
- Customer service experience preferred
- Ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications, especially Word and Excel preferred
- Strong communication skills
- Conflict management skills
- Professional presence and demeanor
Job Duties
- Maintains up to date information of events, both current and future, occurring in region
- Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests, comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
- Maintains a close working relationship with local police and alarm monitoring services
- Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
- Maintains a clean, neat, organized and orderly offices and desks at all times
- Responds to all resident and guest's requests in an expeditious, courteous and professional manner
- Responds to all emails within 24 hours
Job Location
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