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Colwen Hotels

PT On-Call Banquet Server - DoubleTree by Hilton Ocean Point Resort

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

On-call
Weekend Shifts
Night Shifts
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Benefits

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
flexible spending accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee assistance program
401K Plan - Traditional and Roth Options with Employer Match
Hotel Discount Travel Program for Associates and Family
Exclusive Associate Discounts - Travel, Entertainment, and Retail
Training and development programs
Career advancement opportunities

Job Description

DoubleTree by Hilton Ocean Point Resort, a distinguished Colwen Hotels property, is renowned for its commitment to providing exceptional hospitality experiences. Situated in a prime location, this resort combines the trusted Hilton brand's luxury and comfort with the personalized service standards of Colwen Hotels. The property offers guests a relaxing and elegant environment, featuring beautifully appointed guest rooms, stunning ocean views, and a variety of amenities that cater to both leisure and business travelers. With a vibrant event space ideal for weddings, corporate meetings, and social gatherings, DoubleTree by Hilton Ocean Point Resort is a favored destination for hosting memorable... Show More

Job Requirements

  • Excellent interpersonal and customer service skills, ability to solve problems
  • Previous server experience preferred
  • Ability to operate point-of-sale system
  • Ability to work quickly and efficiently
  • Organizational and time management skills
  • Ability to work with a team
  • Ability to maintain personal hygiene
  • Must be able to lift, balance and carry trays of food weighing up to 25 pounds
  • Ability to work varied hours, including nights, weekends and holidays

Job Qualifications

  • Excellent interpersonal and customer service skills
  • Ability to operate point-of-sale system
  • Strong organizational and time management skills
  • Ability to work quickly and efficiently
  • Ability to work with a team
  • Ability to maintain personal hygiene
  • Previous server experience preferred

Job Duties

  • Ensure banquet rooms are set according to banquet event orders and management specifications
  • Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
  • Take orders from guests and deliver to appropriate person to execute
  • Review and understand event plan at beginning of each shift
  • Maintain knowledge of all menu items and composition
  • Delivers food, beverages, condiments, and other requested items
  • Ensure that food is prepared correctly and to the guest's satisfaction
  • return incorrect or improperly cooked items to the kitchen
  • Collect plates and clear table as guests finish their meal
  • Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies
  • Clean designated areas in accordance with defined procedures
  • Ensure sideboards are adequately stocked
  • Set tables to standards, and that all items are clean and in good repair
  • Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
  • Perform other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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