PT Night Audit (Availability Fri/Sat Overnight) Courtyard by Marriott- Cary, NC
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career advancement opportunities
Team-oriented work environment
Job Description
Courtyard by Marriott is part of Marriott International, a world-renowned leader in the hospitality industry. This hotel brand specializes in providing comfortable, reliable, and high-quality accommodations with a focus on exceptional guest service and operational excellence. Courtyard by Marriott operates globally, known for its warm hospitality, modern amenities, and consistent brand standards that create memorable guest experiences. As a company, Marriott International is committed to fostering a positive work environment that encourages growth, teamwork, and outstanding customer service.
The role of the Night Auditor at Courtyard by Marriott is critical to maintaining the smooth operation of the hotel during ove... Show More
The role of the Night Auditor at Courtyard by Marriott is critical to maintaining the smooth operation of the hotel during ove... Show More
Job Requirements
- high school diploma or GED
- six to twelve months related experience and/or training
- ability to read and write in English
- perform mathematical computations such as adding and multiplying
- effective customer communication
- tact and diplomacy in issue resolution
- availability to work night shifts including weekends and holidays
- physical ability to stand, walk, kneel, stoop, and lift 25-50 pounds
- maintain professional appearance with uniform care
- adhere to hotel policies and safety standards
Job Qualifications
- High school diploma or GED
- six to twelve months related experience or training
- ability to read and write in English
- ability to perform basic mathematical computations
- effective communication skills with customers
- tact and diplomacy in resolving issues
- knowledge of front desk systems such as FOSSE and GXP
- understanding of hotel operations and guest service standards
- experience with financial and auditing procedures
- ability to work night shifts including weekends and holidays
- physical ability to perform duties including standing and lifting
- ability to work cooperatively in a team environment
Job Duties
- Complete and stay current on all Courtyard by Marriott mandated training and certifications
- accurately make reservations for guests staying with hotel
- protect the security and privacy of guests and clients
- check guests into the hotel following proper procedures
- check guests out of the hotel, providing a fond farewell
- communicate with bell/driver staff to ensure timely pick up and drop off of guests
- accurately record and input wakeup call information
- assist guests with billing inquiries
- assist and direct guests to meeting rooms and stay informed on current meetings
- provide information about local attractions and hotel amenities
- assist management with daily arrivals and HHonors assignments
- exceed guest expectations and support guest services staff
- contribute to a cooperative team culture
- ensure brand standards of operations, safety, and services
- execute strategies to meet hotel goals and benchmarks
- follow financial control procedures for cash, vouchers, and receivables
- assist with group information entry and banquet billing
- close and balance all room accounts
- count and balance cash and credit card receipts
- balance direct bill accounts and verify vouchers
- run trial balance reports
- investigate and correct out-of-balance situations
- complete various computer audit reports
- coordinate with housekeeping and engineering for guest requests and hotel maintenance
- maintain uniform standards
- perform any other duties assigned by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter