Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Free meal per shift
Tips
Flexible Schedule
Career stability
Professional development opportunities
Job Description
WarHorse Gaming Lincoln, LLC, a division of Ho-Chunk, Inc., is an esteemed gaming and entertainment company operating in Lincoln, Nebraska. WarHorse Gaming is part of the broader Ho-Chunk, Inc. family, which is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. The organization prides itself on its commitment to providing long-term economic development opportunities for the Winnebago Tribe and offering employment prospects for tribal members and the wider community. Established in partnership with the Nebraska Horsemen's Benevolent and Protective Association, WarHorse Gaming manages a variety of casino gaming operations integrated within Nebraska's historic horse racing venues across Lincoln,... Show More
Job Requirements
- Must be 21 years of age or older
- High school diploma or GED
- Strong guest service and interpersonal skills
- Proficiency with Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
Job Qualifications
- Must be 21 years of age or older
- High school diploma or GED
- Strong guest service and interpersonal skills
- Proficiency with Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
- Experience as a Sportsbook or Mutuels Writer/Teller preferred
- One year of guest service and cash/credit card processing experience preferred
- Bilingual skills preferred
Job Duties
- Accurately write, verify, and issue payments for sports and horse racing wagers in compliance with company policies, state regulations, and federal gaming statutes
- Follow all procedures for the sale and payout of tickets
- Educate guests on wagering rules, procedures, betting lines, and odds
- Maintain and balance a cash bank throughout the shift, reconciling transactions at shift end
- Maintain work area cleanliness and ensure adequate inventory of supplies
- Address guest questions, concerns, or complaints, escalating as needed
- Maintain knowledge of sporting and horse racing events, property promotions, and offerings
- Follow company safety standards and prioritize workplace safety
- Stay current on industry developments, resources, and best practices through ongoing training
- Present a professional appearance and demeanor at all times
- Provide excellent customer service and communication in all guest interactions
- Perform other related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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