Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid holidays
sick leave
On-site wellness clinic
Job Description
Evansville Vanderburgh Public Library (EVPL) is a cornerstone institution dedicated to enriching the lives of residents in Evansville and Vanderburgh County, Indiana. As a public library system, EVPL is committed to cultivating curiosity, fostering a love of reading, and creating a sense of wonder within the community. The library offers a wealth of resources, programs, and services designed to serve people of all ages and backgrounds, ensuring that everyone has access to knowledge, technology, and cultural engagement. EVPL is deeply invested in building a community united through shared exploration and understanding, making it a welcoming place where every individual’s voice... Show More
Job Requirements
- High school diploma or GED
- 1+ years' experience in direct customer service
- 1+ years' experience with computer hardware and software systems
- Enthusiasm for reading and learning
- Proficient in Microsoft Office Suite and Google Suite
- Must have reliable transportation
- Ability to work all public service hours including weekends and occasional Sundays
- Ability to interact with diverse community members
- Basic technology troubleshooting skills
- Strong communication skills
Job Qualifications
- High school diploma or GED
- 1+ years' experience in direct customer service
- 1+ years' experience with a variety of computer hardware and software systems (printers, digital catalogs, eReaders, etc.)
- Enthusiasm for reading, listening, viewing, and learning
- Proficient in Microsoft Office Suite, as well as Google Suite products
- Must have reliable and timely transportation to and from work
- Associate's degree in Library Technology, Education, Business, or related field preferred
- 1+ years' experience working in a library and/or conducting programs for children and others of all ages preferred
- Strong communication and interpersonal skills preferred
- Basic technology troubleshooting knowledge preferred
- A continuous learner with a welcoming attitude, a collaborative work ethic, and a desire to go above and beyond to serve our diverse community preferred
Job Duties
- Employ critical thinking skills and good judgment to find solutions and opportunities that improve patrons' library experience
- Propose, plan, design, and conduct activities, programs, events, and services under the mentorship of a Librarian, Manager, or Library designee
- Interact with library patrons, colleagues, and community members across multiple points of service in a library facility, designated outreach/engagement locations, online or via telephone in a manner that contributes to a delightful library experience
- Collaborate with colleagues to ensure a welcoming, safe, and secure environment
- Assist and educate patrons over the phone or in-person in technology relating to library or personal use including computers, internet, eBooks or eReaders, hardware, software, digital catalog, digital accounts, scanners, printers or other various software, and accessing materials via the internet
- Manage library accounts, including establishing and deactivating library cards and handling fines, fees, and related transactions
- May act as a Person in Charge, opening and/or closing the library and making appropriate decisions supported by EVPL policies, training, and procedures
- Effectively communicate and interpret policies and procedures to library patrons
- Support materials management by facilitating materials check out/in, hold requests, selection and deselection and locating and shelving of materials as assigned
- Participate in special projects, or other duties, as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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