WRMC, Inc.

PT Front Desk Concierge - Weekends (Mornings) - Union Station

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive salary
Flexible Schedule
inclusive work environment
Career growth opportunities
supportive team culture
Work-life balance
Location in vibrant downtown Denver

Job Description

Worth Ross Management Company is a distinguished leader in the homeowner association (HOA) management industry, known for its award-winning services and commitment to excellence. Located in downtown Denver at Union Station, the company prides itself on recruiting and retaining top talent, fostering a diverse and inclusive work environment that fuels innovation and progress. As a company that values its employees as much as its residents, Worth Ross Management Company offers an empowering atmosphere for individuals to thrive professionally while contributing meaningfully to the communities they serve.

This part-time role is scheduled for weekend shifts, specifically Saturday and Sunday f... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to lift 30-50lbs
  • ability to stand, sit, and walk for extended periods
  • ability to work at a personal computer and talk on the phone for long durations
  • ability to navigate building quickly and easily
  • ability to detect auditory or visual emergency alarms and respond swiftly
  • ability to work flexible hours including weekends and holidays
  • prompt emergency response skills
  • effective communication skills
  • physical capability to perform essential job functions
  • willingness to accommodate reasonable accommodations for disabilities

Job Qualifications

  • high school diploma or equivalent
  • excellent interpersonal and communication skills
  • ability to work independently with minimal supervision
  • strong organizational skills
  • proficiency in using computer systems for record-keeping
  • experience in customer service or a related field
  • ability to handle multiple tasks simultaneously
  • emergency response skills

Job Duties

  • communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members
  • identifies and clarifies the residents' needs and desires
  • answers questions and provides solutions
  • seeks ways to improve the services provided by listening to resident comments and making recommendations to management
  • assists residents in scheduling access for authorized vendors
  • maintains resident and guest privacy and keeps information confidential
  • reacts quickly and effectively to emergencies
  • maintains a safe and secure work environment by following safety guidelines and reporting hazards
  • accepts ownership for accomplishing new requests and exploring opportunities to add value
  • accurately maintains daily shift notes in Building Link system
  • receives packages and deliveries, logs them in Building Link, organizes and delivers packages as schedule permits
  • responds to resident concerns and complaints professionally and follows up to resolve issues
  • manages resident relations to ensure high service levels and timely resolution of issues
  • performs other duties assigned by management

Job Qualifications

Experience

No experience required

Job Location

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