Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance
Job Description
Food Lion is a prominent grocery retail company that has been dedicated to serving communities with fresh, affordable, and convenient shopping experiences since its inception in 1957. Headquartered in the Southeastern and Mid-Atlantic regions of the United States, Food Lion employs around 82,000 associates who collectively serve more than 10 million customers each week across ten states. Known for its commitment to quality and customer satisfaction, Food Lion has established itself as a trusted and valued grocery store chain, renowned for its focus on easy access to quality foods, excellent customer service, and community engagement.
This particular rol... Show More
This particular rol... Show More
Job Requirements
- Ability to use computers, smart devices, and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- Pull or push up to 75 lbs on occasion
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Stand 100% of the time with frequently walking short distances
- Frequent reaching and grasping at waist level
- occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time, including inclement weather
- Have sufficient visual ability to check ID cards
Job Qualifications
- High school graduate or equivalent preferred
- Good interpersonal, communication and customer service skills
- Desire to work in a team environment
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Must meet minimum age requirements, when applicable, to perform specific job functions
Job Duties
- Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy
- Ability to shop multiple customer orders using the designated tools and equipment
- Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products
- Substitute items when requested
- Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure
- Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
- Assist customers picking up orders
- Complete Accountability Form from end to end process
- Is courteous and helpful to other associates
- Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Controls store's expenses through proper use of store supplies such as receipt tape, bags and cleaning supplies
- Adheres to all company guidelines, policies and standard practices
- Observes and corrects all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required for To-Go area and equipment
- Successfully complete Computer Based Training (CBT) and Training Aid courses
- Performs all other duties as assigned
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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