Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading arts and crafts retailer with over 1,300 stores across 49 states in the U.S. and Canada, as well as a growing online presence. Founded in 1973 and headquartered in Irving, Texas, Michaels has become the premier destination for crafters, artists, and creative enthusiasts of all ages. The company operates with a strong commitment to inspiring creativity and celebrations, offering a wide range of arts and crafts supplies, custom framing, and unique event experiences. Michaels also owns Artistree, which manufactures custom and specialty framing merchandise, further expanding its product offerings and expertise in the... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or customer service
- Strong communication and interpersonal skills
- Ability to multitask and manage multiple events
- Physical ability to stand, bend, lift, and move for extended periods
- Must be able to work nights, weekends, and early mornings
- Compliance with federal, state, and local legal requirements
- Willingness to engage in cleaning and stocking duties
- Ability to work in a retail environment with public interaction
- Ability to follow safety procedures and company policies
Job Qualifications
- Experience working with children and children’s events
- Excellent communication skills including written, verbal, and listening
- Organizational and creative problem-solving skills
- Retail or customer service experience
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
- Good people skills
- Ability to remain standing for long periods
- Ability to lift heavy boxes and access high shelves
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and face painting
- Facilitate party add-ons such as goody bags and balloons
- Communicate with clients and store team members regarding events
- Complete administrative tasks such as emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and credit card enrollments
- Educate customers on Voice of Customer survey
- Assist with BOPIS and Ship From Store processes
- Participate in truck unload, stocking, and merchandising
- Maintain store recovery and cleanliness
- Support shrink and safety programs
- Adhere to company policies and compliance
- Demonstrate positive and respectful interaction
- Cross-train in custom framing selling and production
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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