Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $22.30
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
The Michaels Companies Inc. is a leading creative arts and crafts retail company, renowned for being the premier destination for creativity and celebration across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores throughout 49 states and Canada, in addition to online platforms Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is dedicated to fueling the joy of creativity and celebration by offering a wide range of products and services that cater to customers of all ages and interests. With a broad network of... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail and customer service experience
- Excellent communication skills
- Strong organizational skills
- Ability to remain standing for long periods
- Ability to lift and carry heavy items and use ladders
- Positive attitude and ability to handle job stress
- Ability to interact effectively with customers and team members
- Ability to follow company policies and safety guidelines
- Availability to work nights, weekends, and early mornings
Job Qualifications
- High school diploma or equivalent
- Experience in event coordination, particularly with children’s events
- Excellent interpersonal and communication skills including written and verbal
- Strong organizational and creative problem-solving abilities
- Retail and customer service experience
- Ability to engage and enthusiastically interact with guests of all ages
- Ability to manage multiple events simultaneously
- Knowledge of craft projects and activities
- Proficient in handling administrative tasks related to events
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by fostering a fun and creative environment
- Demonstrate and instruct craft projects and activities such as face painting
- Facilitate party add-ons including goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails and making phone calls
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and store maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact respectfully and positively with customers and team members
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping and dusting
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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