Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
equal opportunity employment
Affirmative action employer
inclusive work environment
Career development opportunities
community engagement
Supportive team environment
Job Description
Legends Global is a reputable organization dedicated to enhancing visitor experiences and promoting the vibrant community of El Paso, Texas. Known for its commitment to diversity and inclusivity, Legends Global prides itself on being an Equal Opportunity/Affirmative Action employer that encourages women, minorities, individuals with disabilities, and protected veterans to apply. As a VEVRAA Federal Contractor, the company maintains rigorous standards in providing excellent employment opportunities and cultivating a supportive workplace environment.
Serving as a hub for tourism and community engagement, Legends Global plays a crucial role in connecting visitors and residents with the numerous attractions, hotels, restaurants, and cu... Show More
Serving as a hub for tourism and community engagement, Legends Global plays a crucial role in connecting visitors and residents with the numerous attractions, hotels, restaurants, and cu... Show More
Job Requirements
- High school diploma or GED
- Good knowledge of the city of El Paso and customer service
- Ability to understand and follow oral and written instructions
- Ability to tactfully handle irate tourists and residents
- Ability to establish effective working relationships with employees and the public
- Spanish preferred but not required
- Must be able to lift more than 30 pounds
- Must be able to sit for a long period of time
- Must have a valid driver's license and be able to travel to various visitor centers and offsite events
- Must be able to work holidays and weekends
- Must be able to work under adverse indoor and outdoor conditions including extreme heat and cold
- Must be able to work extended or irregular hours including nights
Job Qualifications
- High school diploma or GED
- Good knowledge of the city of El Paso
- Ability to understand and follow oral and written instructions
- Ability to tactfully handle irate tourists and residents
- Ability to establish effective working relationships
- Spanish preferred but not required
- Skills in customer relations and problem solving
- Proficiency with multi-line telephone systems and office equipment including computers and tablets
- Computer knowledge in Windows, Microsoft Word, Microsoft Excel, and Internet
- Familiarity with Apple products such as iPads
- Valid driver's license
Job Duties
- Provide customer service and visitor information to visitor and residents at various locations including downtown, El Paso International Airport, and mobile visitor center at offsite events
- Participate in visitor information center functions such as creating itineraries, providing directions and information on events
- Keep brochure racks stocked and order brochures as needed
- Maintain a clean and organized visitor information center
- Sell postcards and other retail promotional items
- Answer and route incoming telephone calls appropriately
- Record detailed messages from callers and visitors
- Work holidays and weekends
- Act as handler for Amigo Man, city mascot
- Serve as a docent for tours to the public
- Work at various locations including offsite events
- Provide directional information at the El Paso International Airport Visitor Center
- Act as a docent for prescheduled downtown and other attraction tours
- Assist administration during meetings, conventions, and events
- Promote events, programs, and social media channels for Destination El Paso
- Aid in planning and execution of Visit El Paso events
- Track and record phone, FaceTime, and walk-in interactions
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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