Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Employee assistance program
Job Description
Food Lion is a renowned grocery store chain with a rich history of serving customers since 1957. Based in Raleigh, North Carolina, Food Lion operates across 10 Southeastern and Mid-Atlantic states, providing fresh, affordable, and convenient shopping experiences to millions of customers every week. With over 82,000 associates, Food Lion emphasizes customer service, quality products, and community engagement. The company is committed to maintaining a positive shopping environment, supporting its associates, and adhering to high standards of food safety and workplace practices. Food Lion's dedication to excellence is evident in its continuous efforts to enhance the customer experience and employee... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior customer service experience preferred
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods and lift objects up to 50 lbs
- Good communication and teamwork skills
- Ability to follow food safety and sanitation guidelines
- Must be at least 18 years old as per company policy
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow food safety and workplace safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Successfully complete computer based training (CBT), training packet and training aid courses
- Perform all other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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