Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee discount
401(k) retirement plan
Training and Development
Job Description
Food Lion, a leading regional grocery store chain in the United States, has been committed to providing a fresh, affordable, and convenient shopping experience since its founding in 1957. Serving more than 10 million customers weekly with over 82,000 associates, Food Lion operates across 10 Southeastern and Mid-Atlantic states. The company prides itself on strong community ties, quality service, and a wide variety of fresh foods and household goods. Food Lion fosters an inclusive work environment with equal opportunity employment, focusing on diversity and commitment to associate growth and customer satisfaction.
This role is based in the Food Lion ... Show More
This role is based in the Food Lion ... Show More
Job Requirements
- High school diploma or equivalent preferred
- Experience in customer service or retail preferred
- Ability to communicate effectively with customers and team members
- Basic math and cash handling skills
- Ability to stand for extended periods and perform repetitive tasks
- Physical capability to lift up to 50 lbs and push/pull up to 75 lbs occasionally
- Willingness to follow company policies and safety protocols
- Must meet minimum age requirements to perform specific job functions
- Ability to operate computers, registers, and related equipment
- Commitment to wearing uniform and maintaining a neat appearance
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Avoid personal conversations with other associates when customers are present
- Ensure store office functions are completed accurately and on time using accounting packets
- communicate all cash variances to the Assistant Customer Service Manager
- Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
- Ensure work station and front end area of the store has a neat and clean presentation
- Maintains proper knowledge of all sales associate register functions and Front End accounting services
- Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
- Performs the task of the customer lead as needed to ensure service standards are maintained
- Maintain alertness and calls for assistance when needed to service customers per service standards
- Is courteous and helpful to other associates
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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