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PT Concierge (Receptionist) with rotating weekends
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance
Job Description
TerraBella Senior Living is a prominent operator specializing in senior living communities across the Southeastern United States. With over 30 communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee, TerraBella caters to the diverse needs of seniors, offering a broad spectrum of living and care options. These include Active Independent Living, Assisted Living, Memory Care, and short-term Respite Care, collectively accommodating more than 2200 units. TerraBella Senior Living is dedicated to creating vibrant, supportive environments where residents can thrive and enjoy fulfilling lifestyles supported by attentive care and comprehensive amenities.
The company stands out for its commitment to qu... Show More
The company stands out for its commitment to qu... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience
- Ability to communicate clearly and effectively
- Strong organizational skills
- Availability to work rotating weekends
- Ability to manage multiple tasks simultaneously
- Basic computer proficiency
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Equivalent combination of education and experience
- Strong communication skills
- Ability to multitask and manage time effectively
- Basic knowledge of office equipment and computer software
- Friendly and professional demeanor
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors and answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members and tallies meal count sheets for the dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Manages appointments for residents and family members such as hairdresser and transportation
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director, and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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