TerraBella Senior Living

PT Concierge (Receptionist) with rotating weekends

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) Plan
Employee assistance program
accident insurance

Job Description

TerraBella Senior Living is a distinguished operator of more than 30 senior living communities strategically located across the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. With a portfolio exceeding 2200 units, TerraBella offers an extensive range of senior living and care options to meet the diverse needs of its residents. These offerings include Active Independent Living for seniors seeking an engaging and independent lifestyle, Assisted Living for those needing support with daily activities, Memory Care designed for individuals with cognitive impairments, and short-term Respite Care that provides temporary relief for caregivers. The communities are thoughtfully amenity-rich and lifestyle-focused, designed to promote... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • one to three years customer service experience and/or training
  • equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • one to three years customer service experience and/or training
  • equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • takes complete messages with pertinent information and communicates messages to the intended recipient
  • greets residents and visitors and answers inquiries and gives directions
  • collates brochures for the marketing department
  • prepares meal tickets for team members and family members and tallies meal count sheets for the Dining staff
  • updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • manages appointments for residents and family members such as hairdresser and transportation
  • maintains and keeps desk and entry area neat and organized
  • organizes and distributes mail to residents, Executive Director and Department Coordinators
  • maintains resident forms for miscellaneous credits
  • maintains adherence to all company personnel policies and established operating policies and procedures
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location