Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Paid Time Off
Holiday pay
Daily Pay
Health Insurance
Dental Insurance
401k with employer match
Life insurance
short-term disability
long-term disability
Referral bonuses
Tuition Reimbursement
Employee assistance program
Job Description
Twin Rivers is a distinguished senior living community dedicated to enriching the lives of its residents through compassionate care, respect, and unwavering support. As a part of Grace Management, Inc., Twin Rivers prides itself on fostering a welcoming environment that feels like family, where every team member is committed to making a positive impact daily. This vibrant community offers a collaborative workplace where employees share a passion for service excellence, professionalism, and a resident-centered approach, supporting an outstanding quality of life for all individuals living there. The organization embraces a culture of growth, encouraging personal and professional development and providing... Show More
Job Requirements
- High school diploma or GED
- Minimum of one year experience in office or hospitality
- Proficiency with general office software including Microsoft Office and internet programs
- Excellent communication skills including speaking, reading, and writing English
- Ability to handle physical demands such as bending, lifting up to 40 pounds, and standing for extended periods
- Must pass drug testing and criminal background check
- Professional appearance and adherence to dress code
- Ability to maintain confidentiality and follow policies and procedures
- Free from communicable diseases
Job Qualifications
- High school diploma or GED at a minimum
- Experience in general office procedures, computers
- Windows, Word, Excel, Office, Outlook, Internet-based programs, emailing, scanning, and general office equipment
- Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents
- Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected
- One year of office or hospitality experience preferred
- Good grammatical and writing skills, proficient with email process and etiquette
- Ability to read, write, and speak English
- Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents
- Be free of communicable disease
- Completion of drug testing and criminal record background check upon hire and upon request of supervisor
- Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds
- Adhere to and carry out all policies and procedures
- Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel
Job Duties
- Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary
- Receive visitors, having them sign registers, and routing them as appropriate
- Provide information and assistance to residents coming and going, activities, and signing out when they leave the community
- Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time
- Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs
- Receive and distribute mail as needed
- Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked
- Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor
- Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping
- Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor
- Maintain inventories of supplies
- Assist in ordering supplies approved by the supervisor
- Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety
- Performs other related duties as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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