Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Competitive wages
Access to wages before payday
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a distinguished member of the Discovery Senior Living family of companies, which is widely recognized as one of the top leaders in the senior living industry. With a reputation for operational excellence, innovation, and lifestyle customization, the company ranks among the two largest senior living operators in the United States. Specializing in the management and enhancement of senior living communities across the country, Discovery Management Group is dedicated to improving the lives of more than 6500 residents nationwide by providing superior living experiences through a combination of compassionate care and advanced operational practices.
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Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience
- Ability to communicate effectively
- Proficiency in telephone and reception duties
- Strong organizational skills
- Ability to manage multiple tasks simultaneously
- Friendly and professional demeanor
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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