Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
Paid Time Off
Holiday pay
Daily Pay
Health Insurance
Dental Insurance
401k with employer match
Life insurance
short-term disability
long-term disability
Referral bonuses
Tuition Reimbursement
Employee assistance program
Job Description
Heritage Oaks is a distinguished senior living community that is dedicated to enriching the lives of its residents through compassionate care and unwavering support. As part of Grace Management, Inc., a reputable organization known for fostering a sense of belonging and professional growth, Heritage Oaks strives to create exceptional living experiences within a supportive, family-like atmosphere. This commitment to excellence makes Heritage Oaks an outstanding workplace for individuals who are driven by empathy, dedication, and the desire to make a positive impact every day. The organization values quality not only in its care services but also in its team members,... Show More
Job Requirements
- High school diploma or GED
- Experience in general office procedures and computer skills including Windows Word Excel Office Outlook Internet-based programs Emailing and Scanning
- Ability to communicate by speaking seeing and hearing sufficient to serve the residents
- Professional and neat appearance and presentation adherence to the dress code and good personal hygiene
- Completion of drug testing and criminal record background check upon hire and upon request of supervisor
- Physical ability to bend stand lift stoop sit walk stretch and lift/carry up to 40 pounds
- Be free of communicable disease
- Adhere to and carry out all policies and procedures
- Maintain confidentiality of verbal and written information pertaining to residents facility operations and personnel
Job Qualifications
- High School Diploma or GED at a minimum
- Experience in general office procedures computers Windows Word Excel Office Outlook Internet-based programs Emailing Scanning and general office equipment
- One year of office or hospitality experience preferred
- Good grammatical and writing skills proficient with email process and etiquette
- Ability to read write and speak English
- Must have excellent customer service and interpersonal skills to work with various levels of people associates and residents
Job Duties
- Answer incoming telephone calls promptly taking complete and accurate messages routing calls including locating residents when necessary
- Receive visitors having them sign registers and routing them as appropriate
- Provide information and assistance to residents coming and going activities and signing out when they leave the community
- Assist the Wellness Director as needed with resident's doctors' appointments including scheduling appointments recording all appointments notifying the driver of the scheduled appointment(s) and seeing that the resident gets there on time
- Maintain resident mailboxes including an up-to-date listing assignment for new residents names on boxes and returning mail to post office for move-outs Receive and distribute mail as needed
- Maintain the professional and organized appearance of the lobby and reception area including making certain any adjacent equipment workroom and supply closets are neat and locked
- Provide administrative support including typing filing preparation of reports copying scheduling appointment and calling vendors as requested by supervisor
- Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping
- Assist with recruitment activities by placing ads screening applicants check references scheduling physicals and scheduling interview appointments as requested by supervisor
- Maintain inventories of supplies Assist in ordering supplies approved by the supervisor
- Resolve immediately or report to supervisor any unsafe conditions including building hazards unsafe work practices or threats to resident safety
- Performs other related duties as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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