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Job Overview
Compensation
Hourly
Range $15.00 - $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holidays
Professional development opportunities
Company-paid Life Insurance
Employee assistance program
Job Description
Rosecastle at Deerwood is a distinguished senior living community dedicated to enhancing the quality of life for older adults through compassionate care and a supportive environment. Known for its commitment to fostering a culture of kindness, leadership, and professional growth, Rosecastle at Deerwood provides residents with a warm and engaging atmosphere where their needs and preferences are prioritized. Positioned in a welcoming setting, the community offers various amenities and services designed to promote well-being, independence, and social interaction among seniors. The team at Rosecastle is passionate about creating a space where residents feel valued, heard, and supported every day. Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or concierge experience preferred
- Strong communication skills
- Ability to multitask and prioritize
- Compassion for elderly individuals
- Professional appearance
- Proficiency with office software
- Strong problem-solving skills
Job Qualifications
- High school diploma or equivalent
- Previous customer service or concierge experience preferred
- Strong communication, interpersonal, and organizational skills
- Ability to manage multiple tasks simultaneously and prioritize effectively
- Compassion for and a desire to work with the elderly
- Professional appearance and demeanor
- Proficiency with office equipment and software, including Microsoft Office Suite
- Strong problem-solving and conflict resolution skills
Job Duties
- Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests
- Offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands
- Serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements
- Maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported
- Perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures
- Assist in the coordination of community events and activities, ensuring residents are informed and engaged
- Address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families
- Assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management
- Position needed Sundays and Mondays 9AM-6PM
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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