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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a distinguished member of the Discovery Senior Living family, which stands as one of the largest senior living operators in the United States. Renowned for its commitment to performance excellence, innovation, and lifestyle customization, Discovery Management Group manages and enhances a variety of senior living communities nationwide. Serving more than 6,500 residents, the group prioritizes delivering personalized and compassionate care that fosters independence and promotes well-being.
As a company deeply rooted in the senior living industry, Discovery Management Group is dedicated to creating thriving communities that support the unique needs and preferences of senior residents. T... Show More
As a company deeply rooted in the senior living industry, Discovery Management Group is dedicated to creating thriving communities that support the unique needs and preferences of senior residents. T... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members
- tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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