Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Discovery Management Group is a key division of the Discovery Senior Living family of companies, which stands as one of the largest senior living operators in the United States. Renowned for its commitment to performance, innovation, and lifestyle customization, Discovery Management Group specializes in managing and enhancing senior living communities nationwide. Their approach emphasizes operational excellence and personalized resident experiences, catering to the unique needs of more than 6500 residents across various communities. As a leader focused on transforming senior living through thoughtful management and innovative practices, the group has established a reputation for delivering high-quality services that improve the... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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