PT Concierge

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Employee assistance program

Retirement Plan

Flexible Schedule

Job Description

Waltonwood is a well-established provider of senior living communities dedicated to offering independent living options that prioritize comfort, safety, and social engagement for residents. The company operates multiple communities that emphasize a welcoming and supportive environment, striving to enhance the quality of life for older adults. Waltonwood prides itself on fostering a team-oriented culture where associates collaborate to ensure residents feel at home and are cared for with dignity and respect. As an employer, Waltonwood values reliability, compassion, and customer service excellence, making it a preferred choice for professionals seeking meaningful roles in senior care and community support.

The posit... Show More

Job Requirements

proficiency with Microsoft Office and other computer applications
knowledge of multiple phone line operations and proper phone etiquette
a minimum of 6 months of customer service and clerical experience preferred
high school diploma or GED preferred
strong communication and organization skills

Job Qualifications

High school diploma or GED preferred
proficiency with Microsoft Office and other computer applications
knowledge of multiple phone line operations and proper phone etiquette
a minimum of 6 months of customer service and clerical experience preferred
strong communication and organization skills
ability to effectively communicate and engage with senior residents
empathetic and compassionate nature

Job Duties

Greet residents, visitors, and staff in a welcoming, professional manner
answer internal and external telephone calls promptly and professionally
gather information, answer questions or requests, and/or channel to the appropriate destination
properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
monitor and direct those who enter and exit the building and follow check in and out procedures
become familiar with all residents of the community, and communicate positively with them daily
update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
provide administrative and clerical support to department heads, business office manager, and executive director as directed by the business office manager
keep front desk organized, neat, and clean and provide light housekeeping duties
assist with all other duties as assigned by the business office manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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